How can we help?
Everything you need to know about Interlish.
Frequently Asked Questions
How do I get started?
Open the app and explore our episode library. Choose any topic that interests you and start listening. Your 3-day free trial begins automatically.
What's included in Premium?
Premium unlocks all episodes, background playback, offline downloads, and unlimited dictation practice. New content is added weekly.
How do I cancel my subscription?
Go to Settings → Your Name → Subscriptions on your iPhone, find Interlish, and tap Cancel Subscription.
Can I use Interlish offline?
Yes. Download episodes while connected to Wi-Fi and enjoy them anywhere, anytime.
Is my progress synced across devices?
Your learning progress is saved locally on your device for privacy and performance.
Terms of Service
Effective January 1, 2025
Agreement to Terms
By using Interlish, you agree to these Terms of Service. If you disagree with any part of these terms, please discontinue use of our application.
Subscription
- 3-day free trial for new users
- Monthly subscription auto-renews unless cancelled
- Payment processed through App Store
- Cancel anytime through your App Store account
- No partial refunds for unused periods
Acceptable Use
You agree to use Interlish only for personal, non-commercial English learning. The content provided is for educational purposes only.
Intellectual Property
All content including audio, text, and visual materials are owned by Interlish or licensed to us. You may not copy, distribute, or create derivative works from our content.
Account Responsibilities
You are responsible for maintaining the security of your device and app data. Users must be 13 years or older.
Service Availability
We strive to maintain service availability but do not guarantee uninterrupted access. We may modify or discontinue features with reasonable notice.
Limitation of Liability
Interlish is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of the service.
Changes to Terms
We may update these terms occasionally. Continued use after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by applicable local laws without regard to conflict of law principles.
Contact
Questions about these terms? Email interlish9@gmail.com
Privacy Policy
Effective January 1, 2025
Information We Collect
Learning Progress (Device Only)
Your learning data including progress, favorites, and completed episodes are stored locally on your device.
Subscription Information
Purchase history managed by RevenueCat for subscription services.
Content Access
We access Firebase to retrieve episode content (read-only, no user data uploaded).
Information We DO NOT Collect
- Personal identifying information (name, email, phone)
- Location data
- Contacts or address book
- Advertising identifiers
- Analytics or tracking data
How We Use Information
- Provide app functionality and content
- Process subscription payments
- Store learning progress locally on your device
Data Security
Your learning data is stored securely on your device using iOS standard encryption. We do not have access to this data.
Third-Party Services
- Firebase: Content delivery only (no user data storage)
- RevenueCat: Subscription management
- Apple: Payment processing
Your Rights
Since your data is stored locally, you have full control. You can clear all data through the app's Settings → Data Management section.
Data Sharing
We do not collect or share personal information. Subscription data is handled by Apple and RevenueCat according to their privacy policies.
Children's Privacy
Interlish is not intended for children under 13. We do not knowingly collect data from children under 13 years of age.
International Users
The app operates the same way globally with all user data stored locally on your device.
California Privacy Rights
California residents: We do not collect personal information that would be subject to CCPA requirements.
Updates
We may update this policy periodically. Material changes will be notified through the app.
Contact
Privacy questions? Email interlish9@gmail.com
Get in touch
We're here to help with any questions.
Response Times
We typically respond within 24-48 hours on business days. For urgent issues, please mention "URGENT" in your subject line.
App Feedback
Your feedback helps us improve. Share your thoughts, suggestions, or report bugs directly through email.